Privacy Policy

1. Data Controller

Donbet Login acts as the data controller responsible for your personal information. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Any questions regarding this policy or your personal data can be directed to our designated Data Protection Officer through the contact details provided in your account portal.

2. Personal Data We Collect

We collect personal data that is necessary to provide our services, verify your identity, and comply with legal obligations. The categories of data we process include:

• Identity data: full name, date of birth, username
• Contact data: email address, phone number, residential address
• Financial data: payment method details, transaction history, deposit and withdrawal records
• Technical data: IP address, browser type, device identifiers, login timestamps
• Usage data: betting history, session duration, game interaction records
• Verification data: copies of government-issued ID and proof of address, as required under UK anti-money laundering regulations

3. Legal Basis for Processing

Each instance of data processing at Donbet Login is grounded in a lawful basis under UK GDPR:

• Contractual necessity – processing required to fulfil your account registration and service agreement
• Legal obligation – compliance with the Gambling Commission licensing conditions, HMRC requirements, and AML regulations
• Legitimate interests – fraud detection, responsible gambling monitoring, and platform security
• Consent – where you have explicitly opted in to marketing communications or optional data processing activities

4. How We Use Your Data

Your personal data is used exclusively for purposes that are compatible with why it was originally collected. Specific uses include:

• Verifying your identity during registration and ongoing account checks
• Processing deposits, withdrawals, and related financial transactions
• Monitoring accounts for signs of problem gambling and applying responsible gambling tools
• Detecting and preventing fraudulent activity and unauthorised account access
• Responding to customer support enquiries
• Sending transactional communications related to your account activity

Where you have provided consent, we may also send you promotional communications. You may withdraw this consent at any time through your account settings.

5. Data Sharing and Disclosure

Donbet Login does not sell personal data to third parties. However, we share data with selected parties where necessary:

• Regulatory authorities – the UK Gambling Commission and other statutory bodies when legally required
• Identity verification providers – third-party services used to authenticate your identity and age
• Payment processors – financial institutions that facilitate transactions on your account
• IT and security providers – companies that support our technical infrastructure under strict data processing agreements

6. Data Retention

We retain personal data for no longer than is necessary for its original purpose. As a minimum, account data and transaction records are held for five years following account closure, in compliance with UK anti-money laundering legislation. Technical and usage data is retained for shorter periods unless required for ongoing investigations or legal proceedings.

7. Your Rights

Under UK GDPR, you hold a defined set of rights in relation to your personal data:

• Right of access – request a copy of the data we hold about you
• Right to rectification – request corrections to inaccurate or incomplete data
• Right to erasure – request deletion of data where no lawful basis for retention exists
• Right to restriction – request that we limit processing in specific circumstances
• Right to data portability – receive your data in a structured, machine-readable format
• Right to object – object to processing based on legitimate interests

8. Cookies and Tracking Technologies

Donbet Login uses cookies and similar tracking technologies to maintain session integrity, analyse user behaviour, and improve service delivery. A separate Cookie Policy, accessible from your account settings, provides full details of the cookies we use and instructions for managing your preferences.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. When material changes are made, registered users will be notified via email. Continued use of Donbet Login following notification constitutes acceptance of the revised policy.